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Resort Policies

MOUNTAIN SAFETY

Willamette Pass Resort is committed to promoting slope safety. In addition to those using traditional alpine ski equipment, others on the slopes include snowboarders, telemark or cross-country skiers, skiers with disabilities, skiers with specialized equipment and others. Always show courtesy to others and be aware that there are elements of risk in skiing and snowboarding that common sense and personal awareness can help reduce.

Mountain Code of Conduct

Mountain Code of Conduct

Willamette Pass Resort reserves the right to terminate skiing and riding privileges on a first offense of the Code of Conduct if it determines, in its sole discretion, that such action is appropriate. Especially egregious behavior could mean that an individual is banned from the slopes indefinitely. It is the individual’s responsibility to understand, and adhere to all rules, laws or regulations of the resort, city, county and state.

The ski area may remove persons from the permit area for the following acts/behavior:

  • Violating the law, including the Oregon’s Skiing Activities Act.
  • Threats of violence or communications or actions likely to incite imminent violence or other imminent lawless behavior in others.
  • Use of WPR improvements and lifts without being a paying customer
  • Unauthorized resale or purchase of lift tickets/pass, or any other fraudulent use of/or alterations of ticket/pass.
  • Actions likely to cause harm to self or other such as violation of closed areas, reckless/hazardous behavior on the slopes, including but not limited to reckless jumping, out-of-control skiing or boarding, impeding downhill traffic, excessive speed in designated slow areas, unauthorized construction of jumps or obstacles.
  • Sledding or tubing anywhere within the permit area
  • Unauthorized public use of snowmobiles or other motorized vehicles inside the permit area boundary. This to include personal drones of any kind.
  • Unauthorized removal, destruction, defacing or relocating of any signs, barricades, rope lines, cones, or other warning of marking devices.
  • Reckless or hazardous behavior on lifts that may endanger self or others such as jumping from lift, deliberate excessive swinging of chairs, climbing towers or in any way interfering with the safe operation of the equipment.
  • Any conduct that interferes with the safe administration of avalanche control, including any failure to respect avalanche closures or posted hazards.
  • Unauthorized overnight parking or camping.
  • Use of any unapproved/unauthorized equipment or downhill devices at the ski area
  • Any theft or vandalism 
  • WPR reserves the right to protect its investments in quality ski experiences for quests of the ski area by not permitting skiers without a lift ticket from skiing developed run or trails during the winter operating season. Skiers may cross slopes (safely) without a lift ticket to access “side country” or other areas not included as WPR developed improvements as long as they are not otherwise interfering with ski area operations.

Drugs: Willamette Pass Resort operates under a special use permit issued issued by the U.S. Forest Service on Willamette and  Deschutes National Forest lands. Drug use and possession is illegal on Federal property. We have a strict policy against substances at our resort and we ask that you please respect our policy.

Alcohol: Only designated Willamette Pass Resort outlets may allow for open containers on our decks, patios and base area. Alcohol is not allowed to be consumed in the lift line or on our lifts.

OLCC Regulation (845-06-050) Prohibits anyone from bringing alcoholic beverages onto the ski area. The use of illegal substances on federal land is prohibited. Anyone caught using them will be removed from this facility and the proper authorities will be notified. The permit area (entire site) is a smoke free environment for health and safety.

Information and Regulations

Access to forest service trails

  • Forest Service trails designated with blue diamonds within permit area may be used free of any charge at any time.

Access to alpine terrain

  • All guests must have a valid lift or pass to be on the developed alpine terrain (runs or trails). Alpine gear required, to only include: Skis, Snowboards, Telemark or adaptive. Only downhill traffic is allowed on the developed alpine terrain. Any uphill traffic must take place outside the posted ski area boundaries during ski area operations.

Lift Lubrication

  • Our lifts are regularly maintained for your safety. Weather conditions can cause grease to fall onto clothing. The lubrication component is an inherent risk of skiing. Oregon revised statute 30.970. Willamette Pass Resort will not be held accountable.

Service Animals and Pets

  • Pursuant to the ADA and Federal Regulations dogs are not permitted on chairlifts. Service animals may not accompany guests skiing or snowboarding or be on ski area trails or ski runs. This policy of restricting service animals on chairlifts and accompanying guests while using skiing terrain also applies equally to all other animals, including pets and emotional support animals. All animals must be on leash at all times. Owners shall take special care in cleaning up all waste. Service animals are allowed in facilities. Pets must always remain in parking areas only. This policy is based on the safety of the animals and guests.

Backpacks 

  • Guests and shall not be allowed to wear or carry backpacks on any lifts.

Parking

  • All parking shall be at the direction of Willamette Pass. Overnight parking requires a special permit and fee. Area parking is for permit area guests and visitors.

Over the snow Vehicle hazard

  • Over the snow vehicles may be encountered at any time throughout the permit area. Guests shall regard them as emergency vehicles by slowing down, moving away and/or stoping when needed. Over the snow vehicles have the right of way at all times.

Skier Definition

Guests are advised that a person using ANY OF THE FACILITIES of the ski area is considered a SKIER. The terms “Skiing” and “Skier” will also refer to “snowboarders”, “Mountain bikers”, “Passengers  on chairlifts”, and “Passengers on gondolas”, and any other guests at the ski area who use the lifts or facilities.

Oregon Duties of Skiers

ORS 30.970 (Definitions for ORS 30.970 to 30.990

(1)“Inherent risks of skiing” includes, but is not limited to, those dangers or conditions which are an integral part of the sport, such as changing weather conditions, variations or steepness in terrain, snow or ice conditions, surface or subsurface conditions, bare spots, creeks and gullies, forest growth, rocks, stumps, lift towers and other structures and their components, collisions with other skiers and a skier’s failure to ski within the skier’s own ability.

(2)“Injury” means any personal injury or property damage or loss.

(3)“Skier” means any person who is in a ski area for the purpose of engaging in the sport of skiing or who rides as a passenger on any ski lift device.

(4)“Ski area” means any area designated and maintained by a ski area operator for skiing.

(5)“Ski area operator” means those persons, and their agents, officers, employees or representatives, who operate a ski area. [1979 c.665 §1]

ORS 30.975 (Skiers assume certain risks)

In accordance with ORS 31.600 (Contributory negligence not bar to recovery) and notwithstanding ORS 31.620 (Doctrines of last clear chance and implied assumption of risk abolished) (2), an individual who engages in the sport of skiing, alpine or nordic, accepts and assumes the inherent risks of skiing insofar as they are reasonably obvious, expected or necessary. [1979 c.665 §2]

ORS 30.980 (Notice to ski area operator of injury to skier)

(1)A ski area operator shall be notified of any injury to a skier by registered or certified mail within 180 days after the injury or within 180 days after the skier discovers, or reasonably should have discovered, such injury.

(2)When an injury results in a skier’s death, the required notice of the injury may be presented to the ski area operator by or on behalf of the personal representative of the deceased, or any person who may, under ORS 30.020 (Action for wrongful death), maintain an action for the wrongful death of the skier, within 180 days after the date of the death which resulted from the injury. However, if the skier whose injury resulted in death presented a notice to the ski area operator that would have been sufficient under this section had the skier lived, notice of the death to the ski area operator is not necessary.

(3)An action against a ski area operator to recover damages for injuries to a skier shall be commenced within two years of the date of the injuries. However, ORS 12.160 (Suspension for minors and persons who have disabling mental condition) and 12.190 (Effect of death on limitations) apply to such actions.

(4)Failure to give notice as required by this section bars a claim for injuries or wrongful death unless:

(a)The ski area operator had knowledge of the injury or death within the 180-day period after its occurrence;

(b)The skier or skier’s beneficiaries had good cause for failure to give notice as required by this section; or

(c)The ski area operator failed to comply with subsection (5) of this section.

(5)Ski area operators shall give to skiers, in a manner reasonably calculated to inform, notice of the requirements for notifying a ski area operator of injury and the effect of a failure to provide such notice under this section. [1979 c.665 §3]

ORS 30.985 (Duties of Skiers) 

ORS 30.985 Duties of skiers; effect of failure to comply. (1) Skiers shall have duties which may include but are not limited to the following:

(a) Skiers who ski in any area not designated for skiing within the permit area assume the inherent risks thereof.


(b) Skiers shall be the sole judges of the limits of their skills and their ability to meet and overcome the inherent risks of skiing and shall maintain reasonable control of speed and course.


(c) Skiers shall abide by the directions and instructions of the ski area operator.


(d) Skiers shall familiarize themselves with posted information on location and degree of difficulty of trails and slopes to the extent reasonably possible before skiing on any slope or trail.


(e) Skiers shall not cross the uphill track of any surface lift except at points clearly designated by the ski area operator.


(f) Skiers shall not overtake any other skier except in such a manner as to avoid contact and shall grant the right of way to the overtaken skier.


(g) Skiers shall yield to other skiers when entering a trail or starting downhill.


(h) Skiers must wear retention straps or other devices to prevent runaway Equipment .


(i) Skiers shall not board rope tows, wire rope tows, j-bars, t-bars, ski lifts or other similar devices unless they have sufficient ability to use the devices, and skiers shall follow any written or verbal instructions that are given regarding the devices.


(j) Skiers, when involved in a skiing accident, shall not depart from the ski area without leaving their names and addresses if reasonably possible.


(k) A skier who is injured should, if reasonably possible, give notice of the injury to the ski area operator before leaving the ski area.


(L) Skiers shall not embark or disembark from a ski lift except at designated areas or by the authority of the ski area operator.

Violation of any of the duties of skiers set forth in Section 1 of ORS 30.985 entitles the ski area operator to withdraw the violator’s privilege of skiing. [1979 c.665 §4]  

ORS 30.990 (Operators required to give skiers notice of duties)

Ski area operators shall give notice to skiers of their duties under ORS 30.985 (Duties of skiers) in a manner reasonably calculated to inform skiers of those duties. [1979 c.665 §5]

Uphill Access

Uphill Access is Unavailable 

For the safety of our guests and employees, uphill access is closed due to continued mountain operations, including things like snowmaking and grooming.

We are currently working with the community on identifying the rules and guidelines for safe and enjoyable uphill access.

Electronic Devices

Willamette Pass Resort discourages the use of electronic devices (cell phones, music players or earphones) while skiing/riding, or loading or unloading lifts.

Helmet Usage

Willamette Pass Resort highly recommends wearing helmets for skiing and riding. Skiers and snowboarders are encouraged to educate themselves on the benefits and limitations of helmet usage. The primary safety consideration and obligation under Your Responsibility Code is to ski and ride in a controlled and responsible manner. Helmets are available for purchase and rental at the lodge. Willamette Pass Resort supports the National Ski Areas Association’s Lids on Kids initiative, which focuses on educating parents and children about the importance of helmet usage.

Drones

Using drones at Willamette Pass Resort is not permitted. Those caught breaking the rules may have their drone confiscated, their skiing privileges suspended or could even be fined.

Children in Backpacks

To ensure safety, children riding lifts at Willamette Pass Resort must be able to load, ride, and unload the lift without being carried. Children in backpacks or chest packs are not allowed on any lifts or ski trails at Willamette Pass Resort.

Ticket Terms & Conditions

IMPORTANT – ALL PURCHASES ARE NON-REFUNDABLE:

Terms & Conditions
This Lift Ticket Agreement (“Agreement”) is between you and the Power Pass Resort you made your purchase with, which include Arizona Snowbowl, Brian Head Resort, Hesperus Ski Area, Nordic Valley Ski Resort, Pajarito Mountain Ski Area, Purgatory Resort, Purgatory Snowcat Adventures, Spider Mountain, Sipapu Ski and Summer Resort, Lee Canyon, Valle Nevado, Sandia Peak and Willamette Pass (hereinafter each separately referred to as “Resort”, “we” or “us”) and describes the terms and conditions that apply to your limited license to enter and use authorized facilities owned or operated by the Resort. The proof of purchase of such a limited license is a “Lift Ticket”. By buying or using your Lift Ticket, you agree to these terms.

Highlights

  • Lift ticket and lesson prices vary by visitor age, day of the week, time of year, and time of entry. You must purchase tickets and lessons for the visitor at the day and time that the visitor plans to visit the Resort.
  • Lift tickets purchased between October 27, 2023 and April 30, 2024 may be changed and redeemed for future lift ticket purchases during the 2023/2024 winter season. See below for our refund policy. 
  • All lift passengers during the winter season must wear skis, snowboard, or resort-authorized snow-riding or biking equipment. Please contact email for inquiries about accommodations for disabled visitors.
  • The Resort does not guarantee parking, road conditions, weather conditions, snow conditions, open terrain, number of lifts operating or facilities/services available.  Inclement weather routinely affects daily operations and can cause delays and closures at any time. Refunds and credits will not be issued for tickets, rentals or lessons due to inclement weather or other unforeseen interruptions to daily operations. 
  • Hours and operations vary by day and at each resort and may change. Please visit your resort website for current information.
  • You must obey all federal, state and local laws while on our property and you must obey resort safety, courtesy, health, and traffic rules that are posted on the property.
  • Rentals are issued on a first come first serve basis. Pre-paying for rental equipment online may speed up your checkout, but does not guarantee availability of the equipment you requested. Please arrive early.

Lift Tickets, Rentals & Lessons Refund Policy

  • Within 48 hours of the ticket, rental or lesson purchase, you are eligible for a 100% refund paid to the payment device used to purchase your lift ticket, rental, or lesson. Tickets, rentals, and lessons are not refundable or transferable on the date valid. 
  • After you make your purchase, up to 11:59 pm on the day before your product(s) are valid, you may defer your ticket, rental or lessons and receive a credit in the US dollar amount of your original purchase.This credit is valid only at the resort where the original purchase was made.
  • Credit can be used for lift tickets, lessons, and rentals.  Credit will be provided electronically, and made available in an online account.
  • Credit amounts will be based on the ticket purchaser’s actual purchase price, less insurance, if applicable. If you use your credit on a ticket that is more expensive, you must pay the price difference between the credit and the new ticket.
  • Credit can NOT be used for lodging, food, beverage, resort merchandise, or at any MCP resort other than the one where the original purchase was made.
  • Credit expires April 30, 2024
  • Lift tickets received as a benefit associated with other tickets that are not purchased by the visitor directly for us and/or complimentary passes are not eligible for credit. This refund policy may not apply to lift tickets purchased from an authorized third party seller or from a tour operator as part of a bundled package or trip, and purchasers should discuss with their authorized third party seller or tour operator how the refund policy applies to their purchase.
  • Deferral of a lift ticket is only available for tickets that are unused at the time of the deferral request. A ticket is “unused” if the ticket has not been scanned or used to access any Power Pass Resort destination after October 27, 2023.
  • Ticket exchanges must be done online.

There is no fee to change your plans. Other than as expressly stated here, all terms and conditions applicable to Power Pass product and season pass purchases remain in full force and effect and these products continue to be non-refundable.

Pricing and Transfer

Lift ticket, lesson and rental prices vary by visitor age, day of the week, time of year, and time of entry. You must purchase tickets and lessons for the visitor at the day and time that the visitor plans to visit the Resort. Tickets and lessons are non-transferrable, i.e., you may not buy a ticket or lesson for one person and give that ticket or lesson to a different person.

Online, print or other advertised prices do not always guarantee the lowest price. Other specials may be available. Discounts cannot be combined with other offers. If you purchase through a reseller, travel company, or tour, check to see which terms and conditions apply. These companies may have additional terms and conditions not stated here. The refund policy may not apply to purchases made through third parties.

Permission to Film or Videotape

Purchase of this ticket or pass constitutes consent for us to use film, video or reproduction of the image and/or voice of a pass or ticket holder on any Resort properties for any purpose allowed by law without any payment or notification to the pass or ticket holder.

Redemption

When you purchase your lift ticket, you must select the resort at which you will use the ticket: Arizona Snowbowl, Brian Head Resort, Hesperus Ski Area, Nordic Valley Ski Resort, Pajarito Mountain Ski Area, Purgatory Resort, Purgatory Snowcat Adventures, Spider Mountain, Sipapu Ski and Summer Resort, Lee Canyon, Valle Nevado, Sandia Peak and Willamette Pass. This Ticket will only be valid at the Resort selected during checkout.

Ticket Management

You can manage your lift tickets and ticket deferral credits through the resort website that you purchased from.  

Billing Errors, Corrections

If you have questions regarding your use of ticket deferral credits, please contact Customer Service at [email protected].  We will correct the balance of your credits if we believe that a clerical, billing, or accounting error occurred. We have no obligation to review or correct any billing error unless you provide us sufficient notice for us to review your claim within sixty (60) days of the date of the error in question.

Fraud Associated with Your Lift Tickets or Resort Credit

We will not accept any tickets or passes, or will limit use of any tickets, passes or credits, if we reasonably believe that the use is unauthorized, fraudulent or otherwise unlawful, and we consider such action appropriate to limit our risk. Power Passes are non-transferable. Lift tickets are non-transferable. DO NOT PURCHASE ANY RESORT TICKETS OR POWER PASSES OR LIFT TICKETS FROM THIRD PARTIES.

We have no liability to you for any third-party fraud or unlawful activity associated with any credit balance. If we discover any Power Pass or credit was sourced or derived from fraud or other unlawful means, we may in our sole discretion, cancel all impacted passes and credits and retain all related balances without notice to you. We may use retained balances to help offset our liability to card companies, networks and issuers of lost or stolen credit and debit cards used to purchase or load Power Passes or lift tickets.

Privacy Statement

Please read our Privacy Policy carefully to understand how we collect, use, and disclose information about customers, how to update or change your personal information, and how we communicate with you.

Promotional Programs

From time to time, we may, in our sole discretion, run promotional programs associated with lift tickets. These promotions are subject to these terms, as well as additional terms as indicated in connection with the promotions. We reserve the right to modify the terms and conditions of any promotion at any time, including and up to terminating the promotion.

Changes to This Agreement

We may amend this Agreement at any time. We will post the amended Agreement to our website and for a period of thirty (30) days after we post the amended Agreement, we will also post a notice on our website stating that the terms of this Agreement have changed. As permitted by applicable law, any change, addition or deletion will become effective at the time we post the revised Agreement to our website. Unless we state otherwise, the change, addition, or deletion will apply to your future and existing lift tickets. You are deemed to accept the changes, additions or deletions if: (1) you do not notify us to the contrary in writing within 20 days of the date of our notice or such other time specified in the notice; or (2) you use any of your lift tickets after such notice period. If you notify us that you do not accept the changes, additions or deletions, we will cancel your lift tickets and refund any remaining balance to you.

Canceling This Agreement

We may suspend or terminate this Agreement and revoke or limit any or all of the rights and privileges granted to you at any time without notice or liability. Termination may result from your fraudulent or unauthorized use of the Lift Ticket including your failure to provide valid information. If we terminate this Agreement without cause, we will refund you or issue store credits equal to the balance on your canceled lift ticket(s), less any amounts that you may owe us.

Local Governing Laws

For resorts in Arizona (Arizona Snowbowl), your lift ticket is issued from the State of Arizona and transactions are processed within the State of Arizona. This Agreement shall be governed by and construed in accordance with the laws of the State of Arizona notwithstanding any conflict of law rules.

For resorts in Colorado (Hesperus Ski Area, Purgatory Resort, Snowcat Adventures) your lift ticket is issued from the State of Colorado and transactions are processed within the State of Colorado. This Agreement shall be governed by and construed in accordance with the laws of the State of Colorado notwithstanding any conflict of law rules.

For resorts in New Mexico (Pajarito Mountain Ski Area, Sipapu Ski and Summer Resort, and Sandia Peak), your lift ticket is issued from the State of New Mexico and transactions are processed within the State of New Mexico. This Agreement shall be governed by and construed in accordance with the laws of the State of New Mexico notwithstanding any conflict of law rules.

For resorts in Texas (Spider Mountain),  your lift ticket is issued from the State of Texas and transactions are processed within the State of Texas. This Agreement shall be governed by and construed in accordance with the laws of the State of Texas notwithstanding any conflict of law rules.

For resorts in Utah (Brian Head Resort, Nordic Valley Ski Resort),  your lift ticket is issued from the State of Utah and transactions are processed within the State of Utah. This Agreement shall be governed by and construed in accordance with the laws of the State of Utah notwithstanding any conflict of law rules.

For resorts in Oregon (Willamette Pass),  your lift ticket is issued from the State of Oregon and transactions are processed within the State of Oregon. This Agreement shall be governed by and construed in accordance with the laws of the State of Oregon notwithstanding any conflict of law rules.

For resorts in Nevada (Lee Canyon), your lift ticket is issued from the State of Nevada and transactions are processed within the State of Nevada. This Agreement shall be governed by and construed in accordance with the laws of the State of Nevada notwithstanding any conflict of law rules.

ADDITIONAL AGREEMENT WHEN USING THE PASS IN THE REPUBLIC OF CHILE:  Your ticket will be subject to the Civil Code of the Republic of Chile and holder agrees to the exclusive venue and jurisdiction of the Courts of Chile for any and all such claims, including all issues of liability and damages, and that Holder specifically waives and releases all rights to venue, jurisdiction or law for any claims or legal actions in or under the laws of the United States of America.

Disclaimers and Limits of Liability

Your purchase and use of lift tickets is subject to a separate disclaimer and limitation of liability. Please read that document carefully as it is a contract between you and the parties therein. The terms of that agreement are incorporated into this Agreement, as if the language was repeated fully here.

Assignment

We may assign all or part of this Agreement without notice to you. We are then released from all liability. You may not assign this Agreement without our permission in writing.

Entire Agreement, Construction

This Agreement is the complete and exclusive statement of agreement between you and the Resort you made your purchase with, and supersedes and merges all prior proposals and all other agreements governing your Lift Ticket, access to our property and use of our facilities  (not including Privacy Policy, the Power Pass Terms and Conditions,  rental equipment agreements or lesson agreements, as applicable). If any provision of this Agreement, other than the Class Action Waiver in the Arbitration provision above, is determined to be illegal or unenforceable, that provision will be eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable.

Arbitration Provision 

Please read this section carefully. It affects rights that you may otherwise have.

This Arbitration Provision provides for resolution of most disputes through arbitration instead of court trials and class actions. Arbitration is more informal than a lawsuit in court, uses a neutral arbitrator instead of a judge or jury, and discovery is more limited. Arbitration is final and binding and subject to only very limited review by a court. This arbitration clause shall survive termination of this Agreement.

Binding Arbitration. This provision is intended to be interpreted broadly to encompass all disputes or claims arising out of or relating to this Lift Ticket Agreement, your Lift Ticket and your relationship with us. Any dispute or claim arising out of or relating to this Agreement or use of the Power Charge Card and your relationship with any Power Pass Resort company or any subsidiary, parent or affiliate company or companies (whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory) will be resolved by binding arbitration, except that either of us may take claims to small claims court if they qualify for hearing by such a court.

Opt-Out. Notwithstanding the above, you may choose to pursue your claim in court and not by arbitration if you opt out of this arbitration provision within 30 days from the earliest of the date you purchased or used your Lift Ticket (the “Opt Out Deadline”) after this Agreement has gone into effect. You may opt out of these arbitration procedures by sending us a written notice that you opt out to the following address: Resort Name Attn: Department, [insert address of who is administering program]. Any opt-out received after the Opt Out Deadline (allowing three (3) additional days for mailing) will not be valid and you must pursue your claim in arbitration or small claims court.

Arbitration Procedures. For all disputes, whether pursued in court or arbitration, you must first send a written description of your claim to our Customer Service department using the appropriate link at [insert customer service website] to allow us an opportunity to resolve the dispute. You and we each agree to negotiate your claim in good faith. You may request arbitration if your claim or dispute cannot be resolved within 60 days. Any statutes of limitations will be tolled during this 60 days.

Arbitration Rules and Remedies. The arbitration of any dispute or claim shall be conducted in accordance with the rules of the American Arbitration Association (“AAA”), including the AAA’s Consumer Arbitration Rules (as applicable), as modified by this Agreement. The AAA Rules and information about arbitration and fees are available online at www.adr.org. You and we agree that this Agreement evidences a transaction in interstate commerce and this arbitration provision will be interpreted and enforced in accordance with the U.S. Federal Arbitration Act and federal arbitration law, and not governed by state law. Any arbitration will be held in a reasonably convenient location in the state in which you reside or at another mutually agreed location. The arbitration will be conducted in the English language. An arbitrator may award on an individual basis any relief that would be available in a court, including injunctive or declaratory relief to the extent required to satisfy your individual claim, and must follow and enforce this Agreement as a court would. Any arbitration shall be confidential, and neither you nor we may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcement of the arbitration award. Judgment on any arbitration award may be entered in any court having proper jurisdiction.

Costs of Arbitration. Upon filing of the arbitration demand, we will pay all filing, administration and arbitrator fees other than the initial $200 filing fee, and for claims of less than $1,000, the Resort will reimburse you for the filing fee within 30 days of receiving a written request from you. Each party will bear the fees and expense of its own attorneys, experts, witnesses and preparation and presentation of evidence at the arbitration. However, for claims under $10,000 as to which you provided notice and negotiated in good faith as required above before initiating arbitration, if the arbitrator finds you are the prevailing party in the arbitration, you will be entitled to a recovery of reasonable attorneys’ fees and costs. Except for claims determined to be frivolous, we agree not to seek an award of attorneys’ fees in arbitration even if an award is otherwise available under applicable law.

Class Action Waiver and Jury Waiver

You and we each agree that any proceeding, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, consolidated or representative action. If a court or arbitrator determines in an action between you and us that this class action waiver is unenforceable, the arbitration agreement will be void as to you. If you opt out of the arbitration provision as specified above, this class action waiver provision will not apply to you. Neither you, nor any other customer, can be a class representative, class member, or otherwise participate in a class, consolidated or representative proceeding without having complied with the opt out procedure set forth above. If for any reason a claim proceeds in court rather than through arbitration, you and we each waive any right to a jury trial.

Inquiries or Questions

If you have any questions regarding this Agreement, your lift ticket or the refund policy, please visit our website at Willamettepass.ski or email us at [email protected]

Passholder Rules

The following rules and conditions are the terms for all Pass and Ticket use and purchases. By reading and acknowledging the same, the purchaser (herein after referred to as “Passholder”) agrees and accepts his/her contractual obligation.

2023/2024 Pass Holder Rules (pdf)

Privacy Policy

For the Privacy Policy click HERE

Season Pass Terms and Conditions

For season pass Terms and Conditions, please click HERE

Website Use Legal Statement

ATTENTION: PLEASE READ ALL THESE PROVISIONS (“TERMS”) CAREFULLY BEFORE USING THIS WEB SITE. USING THIS WEB SITE INDICATES YOUR AGREEMENT AND ACCEPTANCE OF THESE TERMS. IF YOU DO NOT ACCEPT THESE TERMS, DO NOT USE THIS WEB SITE OR DOWNLOAD MATERIALS FROM THIS SITE.

The Site and its Use

Willamettepassresort.com is owned and provided by Willamette Pass Resort from its location in Eugene, OR, USA. Please feel free to browse the Site; however, your access to and use of the Site is subject to these Terms and all applicable laws.

You shall use the Site for lawful purposes only. You shall not post or transmit through the Site any information or material which violates or infringes, in any way, the rights of others, or which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, harassing, or otherwise objectionable. Nor shall you post or transmit through the Site any information or material which encourages conduct that would constitute a criminal offense, give rise to liability or otherwise violate any law or administrative ruling or guidelines, is in violation of these Terms, or which, without Willamette Pass Resorts prior written approval, contain advertising or any solicitation with respect to products or services. Any conduct by you that, in Willamette Pass Resorts opinion, restricts or inhibits any other user from using or enjoying the Site will not be permitted.

The Site contains information and materials, including but not limited to, text, photos, video, graphics and audio, (collectively “Materials”) which are derived in whole or in part from information and materials supplied by Willamette Pass Resort and other sources, and are protected by international copyright, trademark and other laws and the entire content of the Site is copyrighted as a collective work under the United States Copyright Laws. Willamette Pass Resort owns the copyright in the overall selection, coordination, arrangement and enhancement of such content, and owns the rights in, or license to use, the individual components of such content. Materials may not be copied, reproduced, republished, modified, uploaded, posted, transmitted or distributed in any way or decompiled, reverse engineered or disassembled, including but not limited to the text, images, audio and/or video, as well as any software (including but not limited to any images or files incorporated in or generated by the software or data accompanying such software), except that you may download one copy of the Materials on any single computer for your personal, non-commercial use only, provided you keep intact all copyright, trademark and other proprietary notices and make no change in or deletion of author attribution. This limited authorization is not a transfer of title in the Materials and by your use of the Site, you acknowledge that you do not acquire any license, ownership or other rights to the Materials. Modification of the Materials or use of the Materials for any other purpose is a violation of Willamette Pass Resort or such other sources’ copyright, trademark and other proprietary rights and may violate other laws. The use of any such Materials on any other Web site or networked computer or environment is prohibited without Willamette Pass Resorts express written consent. If you breach any of these Terms, your authorization to use the Site automatically terminates and you must immediately destroy any downloaded or printed Materials.

Disclaimer

THE SITE AND MATERIALS AND RELATED COMMUNICATIONS ARE PROVIDED “AS IS” WITHOUT ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW FOR THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS OF IMPLIED WARRANTIES MAY NOT BE APPLICABLE UNDER CERTAIN CIRCUMSTANCES. Willamette Pass Resort ALSO DOES NOT WARRANT THE ACCURACY OR COMPETENCE OF THE MATERIALS, INCLUDING BUT NOT LIMITED TO THE RELIABILITY OF ANY ADVICE, STATEMENT OR OTHER INFORMATION DISPLAYED OR DISTRIBUTED THROUGH THE SITE. YOU ACKNOWLEDGE BY THE USE OF THE SITE THAT ANY RELIANCE ON ANY SUCH MATERIALS, ADVICE, STATEMENT OR INFORMATION SHALL BE AT YOUR SOLE RISK.

WILLAMETTE PASS Resort ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THE SITE (INCLUDING ANY BULLETIN BOARD AND CHAT ROOM) OR YOUR DOWNLOADING OF ANY MATERIALS FROM THE SITE.

Third-Party Sites

Willamette Pass Resort may provide as a convenience to you, links to Web sites operated by other entities and persons, but makes no representations whatsoever about any other Web site which you may access through this one. Any link to a non-Willamette Pass Resort Web site does not mean that Willamette Pass Resort endorses or accepts any responsibility for the content, or the use of such Web site. If you use these sites, you do so at your own risk. Willamette Pass Resort makes no warranty or representation regarding, and does not sponsor or endorse, any linked Web sites or the information or materials appearing thereon or any of products and services described thereon. Furthermore, links do not imply that Willamette Pass Resort is affiliated or associated with, or that any linked site is authorized to use any trademark, trade name, logo, or copyright of Willamette Pass Resort

Third-Party Content

Any opinions, statements, services, offers or other information or content expressed or made available in the Site by any third party are those of the respective author(s) or distributor(s) and not of Willamette Pass Resort

Limitation of Liability

Your use and browsing of the Site is at your risk. If you are dissatisfied with any of the Materials contained in the Site, or with any of these Terms, your sole and exclusive remedy is to discontinue accessing and using the Site.

UNDER NO CIRCUMSTANCES WILL Willamette Pass Resort, ITS SUPPLIERS OR OTHER THIRD PARTIES MENTIONED AT, OR INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITE BE LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, COSTS AND EXPENSES OF ANY TYPE INCURRED, LOST PROFITS, LOST DATA OR PROGRAMS, AND BUSINESS INTERRUPTION) ARISING OUT OF YOUR ACCESS TO, USE, INABILITY TO USE OR THE RESULTS OF USE OF THE SITE, ANY WEB SITES LINKED TO THE SITE, OR ANY MATERIALS CONTAINED AT ANY OR ALL SUCH SITES (INCLUDING BUT NOT LIMITED TO THOSE CAUSED BY OR RESULTING FROM A FAILURE OF PERFORMANCE; ERROR; OMISSION; LINKING TO OTHER WEB SITES; INTERRUPTION; DELETION; DEFECT; DELAY IN OPERATION OR TRANSMISSION; COMPUTER VIRUS; COMMUNICATION LINE FAILURE; OR DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF ANY COMPUTER OR SYSTEM), WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT WILLAMETTE PASS RESORT WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Willamette Pass Resort SHALL HAVE NO LIABILITY OR RESPONSIBILITY FOR ANY ACTS, OMISSIONS, OR CONDUCT OF ANY USER OR OTHER THIRD PARTY.

Willamette Pass Resort obligations and responsibilities regarding its products and services are governed solely by Willamette Pass Resorts terms and conditions of sale or license under which such products and services are sold or licensed. Copies of such terms and conditions are available from the applicable entity.

Information Provided By You

It has been and remains Willamette Pass Resorts policy not to accept or consider ideas, suggestions or materials other than those that Willamette Pass Resort has specifically requested from you. Accordingly, Willamette Pass Resort does not want you to, and you should not, send any confidential or proprietary information to Willamette Pass Resort unless specifically requested by Willamette Pass Resort. Please note that any unsolicited information or material sent to Willamette Pass Resort will be deemed not to be confidential or proprietary. By submitting information and material, you automatically grant to Willamette Pass Resort (or warrant that the owner of such information and material has expressly granted to Willamette Pass Resort) a royalty-free, perpetual, irrevocable, unrestricted, right and license to use, reproduce, display, perform, modify, adapt, publish, translate, transmit and distribute, or otherwise make available to other such information and material (in whole or in part and for any purpose) worldwide and/or to incorporate it in other works in any form, media, or technology now known or hereafter developed. You also agree that Willamette Pass Resort is free to use any ideas, concepts, know-how, or techniques that you send Willamette Pass Resort for any purpose.

As further provided above, Willamette Pass Resort does not want to receive, and you are deemed to covenant and agree through the use of the Site not to provide, any information or materials to Willamette Pass Resort that are defamatory, threatening, obscene, harassing, in violation of any law, governmental requirements or otherwise unlawful, or that incorporate the proprietary information or materials of another person or entity.

You shall not upload, post or otherwise make available on the Site any information and material protected by copyright, trademark or other proprietary right without the express written permission of the owner of such right(s). You shall be solely liable for any damages resulting from any infringement of copyright, proprietary rights, or any other harm resulting from such a submission.

Changes

Willamette Pass Resort reserves the right, in its sole discretion, to revise these Terms at any time and correct any errors or omissions in any portion of the Site and Materials. Materials may also be changed, modified, added, or removed and updated without notice at any time; however, Willamette Pass Resort is under no obligation to update Materials. Willamette Pass Resort may also make changes in the products, services, programs, or prices (if any) described in the Site at any time without notice. Your continued use of the Site after any change Willamette Pass Resort makes to the Site will be considered acceptance of those changes. You should revisit these Terms from time to time to review the then-current Terms because they are binding on you.

Linking to Site:

Anyone may link to Willamettepass.ski from a second or third party website.

Privacy

If you contact us by E-mail, Join the Club, or purchase products from us, we may contact you in the future to keep you up to date on products and offerings. This contact information will not be shared with others, and you may opt out at any time.

International Users

The Site is administered by Willamette Pass Resort from its offices in Eugene, Oregon, United States. Materials published at the Site may refer to products, programs, or services that are not available in your country. Furthermore, Willamette Pass Resort makes no representation that the Materials at the Site are appropriate or available for use at other locations outside of the United States and access to them from territories where their contents are illegal is prohibited. You may not use the Site or export information and materials in violation of the export laws of the United States or any other country. If you access the Site from a location outside of the United States, you are responsible for compliance with all applicable laws.

Governing Law

These Terms shall be governed by the laws of the State of Oregon, without giving effect to any principles of conflicts of law. If any provision of this Agreement and Terms shall be unlawful, void, or for any reason unenforceable then that provision shall be severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

These Terms constitute the entire agreement between Willamette Pass Resort and you with respect to your use of the Site. Any cause of action you may have with respect to your use of the Site must be commenced within six (6) months after the claim or cause of action arises

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